Acceptability and feasibility of video-based coaching to enhance clinicians’ communication skills with patients

Abstract

Despite a growing call to train clinicians in interpersonal communication skills, communication training is either not offered or is minimally effective, if at all. A critical need exists to develop new ways of teaching communication skills that are effective and mindful of clinician time pressures. We propose a program that includes real-time observation and video-based coaching to teach clinician communication skills. In this study, we assess acceptability and feasibility of the program using clinician interviews and surveys.

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Freytag, Jennifer, Chu, Jinna, Hysong, Sylvia J., et al.. "Acceptability and feasibility of video-based coaching to enhance clinicians’ communication skills with patients." BMC Medical Education, 22, (2022) Springer Nature: https://doi.org/10.1186/s12909-021-02976-2.

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