Effect of automation failure type on trust development in driving automation systems

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dc.citation.articleNumber103913en_US
dc.citation.journalTitleApplied Ergonomicsen_US
dc.citation.volumeNumber106en_US
dc.contributor.authorMishler, Scotten_US
dc.contributor.authorChen, Jingen_US
dc.date.accessioned2022-11-03T14:38:40Zen_US
dc.date.available2022-11-03T14:38:40Zen_US
dc.date.issued2023en_US
dc.description.abstractThe performance of a driving automation system (DAS) can influence the human drivers' trust in the system. This driving-simulator study examined how different types of DAS failures affected drivers' trust. The automation-failure type (no-failure, takeover-request, system-malfunction) was manipulated among 122 participants, when a critical hazard event occurred. The dependent measures included participants’ trust ratings after each of seven drives and their takeover performance following the hazard. Results showed that trust improved before any automation failure occurred, demonstrating proper trust calibration toward the errorless system. In the takeover-request and system-malfunction conditions, trust decreased similarly in response to the automation failures, although the takeover-request condition had better takeover performance. For the drives after the automation failure, trust was gradually repaired but did not recover to the original level. This study demonstrated how trust develops and responds to DAS failures, informing future research for trust repair interventions in designing DASs.en_US
dc.identifier.citationMishler, Scott and Chen, Jing. "Effect of automation failure type on trust development in driving automation systems." <i>Applied Ergonomics,</i> 106, (2023) Elsevier: https://doi.org/10.1016/j.apergo.2022.103913.en_US
dc.identifier.doihttps://doi.org/10.1016/j.apergo.2022.103913en_US
dc.identifier.urihttps://hdl.handle.net/1911/113795en_US
dc.language.isoengen_US
dc.publisherElsevieren_US
dc.rightsThis is an author's peer-reviewed final manuscript, as accepted by the publisher. The published article is copyrighted by Elsevier.en_US
dc.subject.keywordAutomation failure typeen_US
dc.subject.keywordTrust repairen_US
dc.subject.keywordPartially automated drivingen_US
dc.subject.keywordTakeover requestsen_US
dc.titleEffect of automation failure type on trust development in driving automation systemsen_US
dc.typeJournal articleen_US
dc.type.dcmiTexten_US
dc.type.publicationpost-printen_US
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