Review of "Customer Service.Gov: Technology Tools and Customer Service Principles for Innovative and Entrepreneurial Government"

Simple item page
dc.citation.firstpage499
dc.citation.issueNumber3en_US
dc.citation.journalTitleGovernment Information Quarterlyen_US
dc.citation.volumeNumber31en_US
dc.contributor.authorSpiro, Lindaen_US
dc.date.accessioned2014-09-22T20:23:28Z
dc.date.available2014-09-22T20:23:28Z
dc.date.issued2014-07en_US
dc.description.abstractReview of: Customer Service.Gov: Technology Tools and Customer Service Principles for Innovative and Entrepreneurial Government. Bruce McClendon, Mac Birch, and Ray Quay. Folsom, CA: Citygate Press, 2013. 526 pp. $21.98 (paper), ISBN 978-0615808178en_US
dc.identifier.citationSpiro, Linda. "Review of "Customer Service.Gov: Technology Tools and Customer Service Principles for Innovative and Entrepreneurial Government"." <i>Government Information Quarterly,</i> 31, no. 3 (2014) Elsevier: 499. http://dx.doi.org/10.1016/j.giq.2014.03.001.
dc.identifier.doihttp://dx.doi.org/10.1016/j.giq.2014.03.001en_US
dc.identifier.urihttps://hdl.handle.net/1911/77218
dc.language.isoengen_US
dc.publisherElsevier
dc.titleReview of "Customer Service.Gov: Technology Tools and Customer Service Principles for Innovative and Entrepreneurial Government"en_US
dc.typeBook reviewen_US
dc.type.dcmiTexten_US
Files
Original bundle
Now showing 1 - 1 of 1
Thumbnail Image
Name:
Customer Service.gov review_spiro.pdf
Size:
190.73 KB
Format:
Adobe Portable Document Format
Description:
Download
Collections
Fondren Library Staff Presentations and Publications