Subscription Agents: Problem Solving in the Middle

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dc.citation.firstpage142en_US
dc.citation.issueNumber2en_US
dc.citation.journalTitleSerials Reviewen_US
dc.citation.lastpage148en_US
dc.citation.volumeNumber44en_US
dc.contributor.authorVieira, Scotten_US
dc.date.accessioned2022-11-07T22:05:07Zen_US
dc.date.available2022-11-07T22:05:07Zen_US
dc.date.issued2018en_US
dc.description.abstractSubscription agents provide a variety of intermediary services and products for libraries. Some of their functions include publication sourcing, order and invoice consolidation, providing publisher information, statistics and analysis, and software. In addition, they often work as change agents to the publishing landscape. The following article provides an overview of these many services from the perspective of a select group of subscription agents, librarians, and library staff. Subjects discussed include industry challenges, customer service, and the future relationship between subscription agents and libraries.en_US
dc.identifier.citationVieira, Scott. "Subscription Agents: Problem Solving in the Middle." <i>Serials Review,</i> 44, no. 2 (2018) Taylor & Francis: 142-148. https://doi.org/10.1080/00987913.2018.1470060.en_US
dc.identifier.doihttps://doi.org/10.1080/00987913.2018.1470060en_US
dc.identifier.urihttps://hdl.handle.net/1911/113817en_US
dc.language.isoengen_US
dc.publisherTaylor & Francisen_US
dc.rightsThis is an author's post-print. The published article is copyrighted by Taylor & Francis.en_US
dc.subject.keywordsubscription agentsen_US
dc.subject.keywordsubscription managementen_US
dc.subject.keywordcustomer serviceen_US
dc.subject.keywordCasalina Librien_US
dc.subject.keywordEBSCO Information Servicesen_US
dc.subject.keywordOtto Harrassowitzen_US
dc.subject.keywordWT Cox Informationen_US
dc.titleSubscription Agents: Problem Solving in the Middleen_US
dc.typeJournal articleen_US
dc.type.dcmiTexten_US
dc.type.publicationpost-printen_US
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