From Error to Error: Why Voters Could not Cast a Ballot and Verify Their Vote With Helios, Prêt à Voter, and Scantegrity II

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dc.citation.issueNumber2en_US
dc.citation.journalTitleUSENIX Journal of Election Technology and Systems (JETS)en_US
dc.citation.volumeNumber3en_US
dc.contributor.authorAcemyan, Claudia Z.en_US
dc.contributor.authorKortum, Philipen_US
dc.contributor.authorByrne, Michael D.en_US
dc.contributor.authorWallach, Dan S.en_US
dc.date.accessioned2015-10-13T17:56:50Zen_US
dc.date.available2015-10-13T17:56:50Zen_US
dc.date.issued2015en_US
dc.description.abstractThe aim of this paper is to identify user errors, and the related potential design deficiencies, that contributed to participants failing to vote cast and vote verify across three end-to-end voting systems: Helios, Prêt à Voter, and Scantegrity II. To understand why voters could not cast a vote 42% of the time and verify that their ballots were cast and counted with the tested e2e systems 53% of the time, we reviewed data collected during a system usability study. An analysis of the findings revealed subjects were most often not able to vote with Helios because they did not log in after encrypting their ballot but before casting it. For both Prêt à Voter and Scantegrity II, failing to vote was most frequently attributed to not scanning the completed ballot. Across all three systems, the most common reason participants did not verify their vote was due to not casting a ballot in the first place. While there were numerous usability failures identified in the study, these errors can likely be designed out of the systems. This formative information can be used to avoid making the same types of mistakes in the next generation of voting systems—ultimately resulting in more usable e2e methods.en_US
dc.identifier.citationAcemyan, Claudia Z., Kortum, Philip, Byrne, Michael D., et al.. "From Error to Error: Why Voters Could not Cast a Ballot and Verify Their Vote With Helios, Prêt à Voter, and Scantegrity II." <i>USENIX Journal of Election Technology and Systems (JETS),</i> 3, no. 2 (2015) USENIX: <a href="https://hdl.handle.net/1911/81879">https://hdl.handle.net/1911/81879</a>.en_US
dc.identifier.urihttps://hdl.handle.net/1911/81879en_US
dc.language.isoengen_US
dc.publisherUSENIXen_US
dc.relation.urihttps://www.usenix.org/jets/issues/0302/acemyanen_US
dc.rightsArticle is made available in accordance with the publisher's policy and may be subject to US copyright law. Please refer to the publisher's site for terms of use.en_US
dc.titleFrom Error to Error: Why Voters Could not Cast a Ballot and Verify Their Vote With Helios, Prêt à Voter, and Scantegrity IIen_US
dc.typeJournal articleen_US
dc.type.dcmiTexten_US
dc.type.publicationpublisher versionen_US
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