Fondren Library

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Browsing Fondren Library by Subject "Academic Libraries"

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    Can a UX Department Really Make a Difference?
    (2017-04-03) Vacek, Rachel; Kolah, Debra; Fondren Library
    When a library is truly invested in UX, with total awareness of and buy-in on user-centered thinking, its staff more readily embrace UX principles and have more empathy. However, creating a user-centric culture can be challenging as a solo UX Librarian. Wouldn't it be easier with a dedicated department? For this presentation, a panel of UX department heads will discuss organizational buy-in, advocacy and partnerships, and key elements for establishing more structure for UX in libraries.
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    Master Class: Mastering the Art of User Experience
    (2015) Kolah, Debra
    Session Abstract: It's time to rethink what we know about gathering user data, going beyond surveys and other traditional methods to engage our users in deep conversations around the way they do research in order to develop tools and library resources that support user needs. This session will show you new ways to collect data, understand the stories, and sort the data into actionable items. The content will include an introduction to Lean UX and how it can be integrated into library/info center environments, even when the UX "team" consists of one person.