Technology Implementation for Mental Health End Users: A Model to Guide Digital Transformation for Inpatient Mental Health Professionals

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dc.citation.articleNumbere40429
dc.citation.journalTitleJMIR Mental Health
dc.citation.volumeNumber10
dc.contributor.authorWestheimer, Jessa Lin
dc.contributor.authorMoukaddam, Nidal
dc.contributor.authorLindsay, Jan A.
dc.contributor.authorSabharwal, Ashutosh
dc.contributor.authorNajafi, Bijan
dc.contributor.authorIacobelli, Peter A.
dc.contributor.authorBoland, Robert J.
dc.contributor.authorPatriquin, Michelle A.
dc.date.accessioned2023-04-25T14:47:56Z
dc.date.available2023-04-25T14:47:56Z
dc.date.issued2023
dc.description.abstractDigital transformation is the adoption of digital technologies by an entity in an effort to increase operational efficiency. In mental health care, digital transformation entails technology implementation to improve the quality of care and mental health outcomes. Most psychiatric hospitals rely heavily on “high-touch” interventions or those that require in-person, face-to-face interaction with the patient. Those that are exploring digital mental health care interventions, particularly for outpatient care, often copiously commit to the “high-tech” model, losing the crucial human element. The process of digital transformation, especially within acute psychiatric treatment settings, is in its infancy. Existing implementation models outline the development of patient-facing treatment interventions within the primary care system; however, to our knowledge, there is no proposed or established model for implementing a new provider-facing ministration tool within an acute inpatient psychiatric setting. Solving the complex challenges within mental health care demands that new mental health technology is developed in concert with a use protocol by and for the inpatient mental health professional (IMHP; the end user), allowing the “high-touch” to inform the “high-tech” and vice versa. Therefore, in this viewpoint article, we propose the Technology Implementation for Mental-Health End-Users framework, which outlines the process for developing a prototype of an IMHP-facing digital intervention tool in parallel with a protocol for the IMHP end user to deliver the intervention. By balancing the design of the digital mental health care intervention tool with IMHP end user resource development, we can significantly improve mental health outcomes and pioneer digital transformation nationwide.
dc.identifier.citationWestheimer, Jessa Lin, Moukaddam, Nidal, Lindsay, Jan A., et al.. "Technology Implementation for Mental Health End Users: A Model to Guide Digital Transformation for Inpatient Mental Health Professionals." <i>JMIR Mental Health,</i> 10, (2023) JMIR: https://doi.org/10.2196/40429.
dc.identifier.digitalTechnologyImplementation
dc.identifier.doihttps://doi.org/10.2196/40429
dc.identifier.urihttps://hdl.handle.net/1911/114829
dc.language.isoeng
dc.publisherJMIR
dc.rightsThis is an open-access article distributed under the terms of the Creative Commons Attribution License (https://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work, first published in JMIR Mental Health, is properly cited. The complete bibliographic information, a link to the original publication on https://mental.jmir.org/, as well as this copyright and license information must be included.
dc.rights.urihttps://creativecommons.org/licenses/by/4.0/
dc.titleTechnology Implementation for Mental Health End Users: A Model to Guide Digital Transformation for Inpatient Mental Health Professionals
dc.typeJournal article
dc.type.dcmiText
dc.type.publicationpublisher version
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