Shame: The Emotional Basis of Library Anxiety

dc.citation.issueNumber2en_US
dc.citation.journalTitleCollege and Research Librariesen_US
dc.citation.volumeNumber79en_US
dc.contributor.authorMcAfee, Erin L.en_US
dc.date.accessioned2018-03-23T19:02:26Zen_US
dc.date.available2018-03-23T19:02:26Zen_US
dc.date.issued2018en_US
dc.description.abstractIn 1986, Constance Mellon found that 75 to 85 percent of undergraduate students experienced library anxiety as well as shame about their anxiety. Fifteen years earlier, Helen Block Lewis began her groundbreaking research in shame theory. This paper explores the affective components of library anxiety using the pioneering research of Constance Mellon, Helen Block Lewis, and others. Two issues are discussed: 1) how unacknowledged, recursive shame or “shame about shame” creates painful, emotional states such as library anxiety; and 2) how to recognize and neutralize unacknowledged shame in library service interactions.en_US
dc.identifier.citationMcAfee, Erin L.. "Shame: The Emotional Basis of Library Anxiety." <i>College and Research Libraries,</i> 79, no. 2 (2018) Association of College and Research Libraries: https://doi.org/10.5860/crl.79.2.237.en_US
dc.identifier.doihttps://doi.org/10.5860/crl.79.2.237en_US
dc.identifier.urihttps://hdl.handle.net/1911/99727en_US
dc.language.isoengen_US
dc.publisherAssociation of College and Research Librariesen_US
dc.rightsAttribution-NonCommercial 3.0 United Statesen_US
dc.rights.urihttp://creativecommons.org/licenses/by-nc/3.0/us/en_US
dc.titleShame: The Emotional Basis of Library Anxietyen_US
dc.typeJournal articleen_US
dc.type.dcmiTexten_US
dc.type.publicationpublisher versionen_US
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