Browsing by Author "Dinh, Julie V."

Now showing 1 - 2 of 2
  • Thumbnail Image
    Item
    Cultural competency in healthcare providers: A qualitative investigation
    (2018-04-16) Dinh, Julie V.; Salas, Eduardo
    Cultural competency is the ability to establish effective interpersonal and working relationships with diverse individuals. In an increasingly diverse society, it is critical that healthcare providers be appropriately trained in issues of cultural awareness and sensitivity. This master’s thesis proposal is part of a larger research program, aiming to evaluate cultural competency in the field and develop an empirically-based training for healthcare professionals. Specifically, this proposal centers on a qualitative investigation targeting the identification of service gaps in the field. In collaboration with Texas Children’s Hospital, we interviewed 45 intensive care physicians, nurses, and patient families about cultural barriers in healthcare and systematically analyzed the resulting transcripts. Key themes included cultural barriers (particularly around end-of-life decision-making), cultural competencies (especially as they relate to team processes), and training interventions (including their evolution over the provider career span). Theoretical contributions, practical implications, and future directions are discussed.
  • Thumbnail Image
    Item
    The Study of Teamwork Processes Within the Dynamic Domains of Healthcare: A Systematic and Taxonomic Review
    (Frontiers Media S.A., 2021) Dinh, Julie V.; Schweissing, Ethan J.; Venkatesh, Akshaya; Traylor, Allison M.; Kilcullen, Molly P.; Perez, Joshua A.; Salas, Eduardo
    Teamwork in healthcare is particularly salient in the dynamic domains of critical care: emergency medicine, surgery, and trauma and resuscitation. Within and across these services, teams must be coordinated to provide optimal care in order to provide optimal delivery of health care. Although many disciplines study teamwork, it is unclear how scholars and clinicians conceptualize, study, and apply these processes. The current systematic review investigates how these fields 1) study teams through the application of a teamwork processes rubric and 2) distinguish themselves from other medical disciplines through the empirical research. We drew upon a taxonomy of teamwork processes (Marks et al., Acad. Manag. Rev. 26, 356 ‐376; LePine et al., Person. Psychol. 61, 273 ‐307), operationalizing transition, action, and interpersonal processes, to guide this work. Overall, the dynamic domains of literature studied teamwork processes at high rates, relative to other medical fields. Specifically, they were strongly associated with transition and action processes and the content areas of leadership and performance. Given these emphases, research and practical interventions may want to focus on more interpersonal and collaborative approaches in teamwork