Changing the interface with minimal disruption: The roles of layout and labels

dc.contributor.advisorByrne, Michael D.
dc.creatorChung, Phillip H.
dc.date.accessioned2009-06-04T08:04:23Z
dc.date.available2009-06-04T08:04:23Z
dc.date.issued2006
dc.description.abstractThis dissertation reports findings from two laboratory experiments and a field study demonstrating significant reliance by users on interface layout information in interactive tasks. In Experiment l, a paradigm was introduced where either the layout of the interface was changed or labels were removed, after participants completed a minimum of eleven trials of a routine computer-based task. Since layout change had a more detrimental effect on performance, in Experiment 2, two methods expected to mediate that effect were explored: the addition of color and a layout based on a simple preexisting rule of top-to-bottom control order. Only the latter was effective, showing that introducing an interface layout that leverages preexisting knowledge can actually improve task performance. In the field study, a methodology was developed to put these findings to the test at a local family medicine clinic using an electronic medical records system. By studying nurses' use of an existing data entry form, a new form was designed to more closely follow their workflow. Similar to the top-to-bottom control order manipulation in Experiment 2, the new form layout seemed to produce better performance and was liked better by the nurses. Thus, in contrast to the vast body of literature in the field that has emphasized the importance of label information (e.g., Polson & Lewis, 1990) and goal structure (e.g., John & Kieras, 1996) in computer-based tasks, these findings reveal that users quickly learn to rely on layout information.
dc.format.extent126 p.en_US
dc.format.mimetypeapplication/pdf
dc.identifier.callnoTHESIS PSYCH. 2006 CHUNG
dc.identifier.citationChung, Phillip H.. "Changing the interface with minimal disruption: The roles of layout and labels." (2006) Diss., Rice University. <a href="https://hdl.handle.net/1911/18882">https://hdl.handle.net/1911/18882</a>.
dc.identifier.urihttps://hdl.handle.net/1911/18882
dc.language.isoeng
dc.rightsCopyright is held by the author, unless otherwise indicated. Permission to reuse, publish, or reproduce the work beyond the bounds of fair use or other exemptions to copyright law must be obtained from the copyright holder.
dc.subjectExperimental psychology
dc.subjectIndustrial psychology
dc.subjectCognitive psychology
dc.titleChanging the interface with minimal disruption: The roles of layout and labels
dc.typeThesis
dc.type.materialText
thesis.degree.departmentPsychology
thesis.degree.disciplineSocial Sciences
thesis.degree.grantorRice University
thesis.degree.levelDoctoral
thesis.degree.nameDoctor of Philosophy
Files
Original bundle
Now showing 1 - 1 of 1
Loading...
Thumbnail Image
Name:
3216685.PDF
Size:
8.77 MB
Format:
Adobe Portable Document Format