Occupational stress and coping behaviors in clerical and secretarial workers

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dc.contributor.advisorMurphy, Kevin R.
dc.contributor.committeeMemberHowell, William C.
dc.contributor.committeeMemberDipboye, Robert L.
dc.creatorStramler, Carlla S.
dc.date.accessioned2018-12-18T21:29:39Z
dc.date.available2018-12-18T21:29:39Z
dc.date.issued1981
dc.description.abstractClerical and secretarial workers completed an openended questionnaire in which they recorded stressful jobrelated incidents. This information was used to construct a behavioral stress scale and coping behaviors inventory. Another group of clerical and secretarial workers (N=282) rated these Incidents according to their perceived stressfulness and categorizéd concomitant coping behaviors. They also listed the occurrence of specific psychosomatic illnesses and filled out a widely-used measure of occupational stress. Factor analytic results suggest that clerical and secretarial workers consider instances of role conflict and interpersonal problems to be the most important job-related stressors. The'average respondent is a moderately stressed woman who employs a range of both action-oriented and cognitive-oriented behaviors, with the cognitive-oriented behaviors predominating slightly. However, as the level of perceived occupational stress increases, the use of action-oriented behaviors rises in this group.
dc.format.digitalOriginreformatted digital
dc.format.extent89 pp
dc.identifier.callnoThesis Psych. 1981 Stramler
dc.identifier.citationStramler, Carlla S.. "Occupational stress and coping behaviors in clerical and secretarial workers." (1981) Master’s Thesis, Rice University. <a href="https://hdl.handle.net/1911/104734">https://hdl.handle.net/1911/104734</a>.
dc.identifier.digitalRICE2370
dc.identifier.urihttps://hdl.handle.net/1911/104734
dc.language.isoeng
dc.rightsCopyright is held by the author, unless otherwise indicated. Permission to reuse, publish, or reproduce the work beyond the bounds of fair use or other exemptions to copyright law must be obtained from the copyright holder.
dc.titleOccupational stress and coping behaviors in clerical and secretarial workers
dc.typeThesis
dc.type.materialText
thesis.degree.departmentPsychology
thesis.degree.disciplineSocial Sciences
thesis.degree.grantorRice University
thesis.degree.levelMasters
thesis.degree.nameMaster of Arts
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