Occupational stress and coping behaviors in clerical and secretarial workers

dc.contributor.advisorMurphy, Kevin R.en_US
dc.contributor.committeeMemberHowell, William C.en_US
dc.contributor.committeeMemberDipboye, Robert L.en_US
dc.creatorStramler, Carlla S.en_US
dc.date.accessioned2018-12-18T21:29:39Zen_US
dc.date.available2018-12-18T21:29:39Zen_US
dc.date.issued1981en_US
dc.description.abstractClerical and secretarial workers completed an openended questionnaire in which they recorded stressful jobrelated incidents. This information was used to construct a behavioral stress scale and coping behaviors inventory. Another group of clerical and secretarial workers (N=282) rated these Incidents according to their perceived stressfulness and categorizéd concomitant coping behaviors. They also listed the occurrence of specific psychosomatic illnesses and filled out a widely-used measure of occupational stress. Factor analytic results suggest that clerical and secretarial workers consider instances of role conflict and interpersonal problems to be the most important job-related stressors. The'average respondent is a moderately stressed woman who employs a range of both action-oriented and cognitive-oriented behaviors, with the cognitive-oriented behaviors predominating slightly. However, as the level of perceived occupational stress increases, the use of action-oriented behaviors rises in this group.en_US
dc.format.digitalOriginreformatted digitalen_US
dc.format.extent89 ppen_US
dc.identifier.callnoThesis Psych. 1981 Stramleren_US
dc.identifier.citationStramler, Carlla S.. "Occupational stress and coping behaviors in clerical and secretarial workers." (1981) Master’s Thesis, Rice University. <a href="https://hdl.handle.net/1911/104734">https://hdl.handle.net/1911/104734</a>.en_US
dc.identifier.digitalRICE2370en_US
dc.identifier.urihttps://hdl.handle.net/1911/104734en_US
dc.language.isoengen_US
dc.rightsCopyright is held by the author, unless otherwise indicated. Permission to reuse, publish, or reproduce the work beyond the bounds of fair use or other exemptions to copyright law must be obtained from the copyright holder.en_US
dc.titleOccupational stress and coping behaviors in clerical and secretarial workersen_US
dc.typeThesisen_US
dc.type.materialTexten_US
thesis.degree.departmentPsychologyen_US
thesis.degree.disciplineSocial Sciencesen_US
thesis.degree.grantorRice Universityen_US
thesis.degree.levelMastersen_US
thesis.degree.nameMaster of Artsen_US
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