Vacek, RachelKolah, Debra2017-07-212017-07-212017-04-03Vacek, Rachel and Kolah, Debra. "Can a UX Department Really Make a Difference?." (2017) <a href="https://hdl.handle.net/1911/95207">https://hdl.handle.net/1911/95207</a>.https://hdl.handle.net/1911/95207When a library is truly invested in UX, with total awareness of and buy-in on user-centered thinking, its staff more readily embrace UX principles and have more empathy. However, creating a user-centric culture can be challenging as a solo UX Librarian. Wouldn't it be easier with a dedicated department? For this presentation, a panel of UX department heads will discuss organizational buy-in, advocacy and partnerships, and key elements for establishing more structure for UX in libraries.engPresentationUser ExperienceAcademic LibrariesAdvocacy