Cruz, Pamela LizettePayan, Tony2017-02-132017-02-13Cruz, Pamela Lizette and Payan, Tony. "Customs and Border Protection Abuses at Ports of Entry Along the U.S.-Mexico Border." <i>Issue Brief,</i> 01.12.17, (2017) James A. Baker III Institute for Public Policy: <a href="http://www.bakerinstitute.org/research/customs-and-border-protection-abuses-ports-entry-along-us-mexico-border/">http://www.bakerinstitute.org/research/customs-and-border-protection-abuses-ports-entry-along-us-mexico-border/</a>.https://hdl.handle.net/1911/93918The authors of this brief assert that amid mounting allegations of abuse of power at the U.S.-Mexico border, Customs and Border Protection (CBP) needs to incorporate measures to improve transparency and accountability, particularly in the matter of redressing complaints.