Beyond communication: an update on transforming healthcare teams

dc.citation.articleNumber1282173
dc.citation.journalTitleFrontiers in Medicine
dc.citation.volumeNumber11
dc.contributor.authorFernández Castillo, Gabriela
dc.contributor.authorKhalid, Maha
dc.contributor.authorSalas, Eduardo
dc.date.accessioned2024-07-25T20:56:28Z
dc.date.available2024-07-25T20:56:28Z
dc.date.issued2024
dc.description.abstractIn 2018, Salas et al. (2018b) offered ten observations on the science of teams in healthcare. This perspective article offers a quick update, providing a new set of observations based on the latest findings. As a point-of-departure for these observations, we use one of medicine's most cited culprits of error: communication (see Table 1* for a complete list of articles discussing communication; see also Etherington et al., 2019;Street Jr. et al., 2020;Tiwary et al., 2019) -and our belief that while important, a sole focus on it fails to take a holistic approach.Upon surveying recent literature (i.e., 2018 -2023), we found that 89% of articles discuss communication in some way, and 28% mention communication as one of the leading causes of medical error (i.e., Chamberland et al., 2018;* Real et al., 2018;* Seidlein et al., 2022;* Wu et al., 2020). However, in the following piece, our stance is that despite communication having been repeatedly cited as "the" medical culprit, it may not be the source of all contention (Clapper & Ching, 2020). More recent findings identify other challenges, such as accountability (e.g., Randall Curtis et al., 2018), conflict management (e.g., Bajwa et al., 2020;* Keller et al., 2019*), decision-making (e.g., Papermaster & Champion, 2021*), reflecting on progress, and coaching as the primary challenges healthcare teams face (Zajac et al., 2021). Moreover, communication is a multi-faceted competency that also requires a holistic view.In our review...
dc.identifier.citationFernández Castillo, G., Khalid, M., & Salas, E. (2024). Beyond communication: An update on transforming healthcare teams. Frontiers in Medicine, 11. https://doi.org/10.3389/fmed.2024.1282173
dc.identifier.digitalfmed-11-1282173
dc.identifier.doihttps://doi.org/10.3389/fmed.2024.1282173
dc.identifier.urihttps://hdl.handle.net/1911/117539
dc.language.isoeng
dc.publisherFrontiers Media S.A.
dc.rightsExcept where otherwise noted, this work is licensed under a Creative Commons Attribution (CC BY) license.  Permission to reuse, publish, or reproduce the work beyond the terms of the license or beyond the bounds of fair use or other exemptions to copyright law must be obtained from the copyright holder.
dc.rights.urihttps://creativecommons.org/licenses/by/4.0/
dc.titleBeyond communication: an update on transforming healthcare teams
dc.typeJournal article
dc.type.dcmiText
dc.type.publicationpublisher version
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